More revenue and less hang-ups with CXone Personal Connection, a patented proactive dialer

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Overview

Can you grow your contact center revenue and increase agent efficiency while improving the Customer Experience (CX)? For sure. NICE inContact Personal Connection is a patented dialer product that that generates more revenue and reduces hang-ups. It helps you to reach out to your customers using digital and voice channels and enables you to balance service quality and cost, while supporting your compliance needs. Your customer service team can reduce inbound calls through personalized, low cost proactive notifications.