CXone Personal Connection Outbound Dialer

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Overview 

NICE inContact CXone Personal Connection is a patented proactive outbound dialer that generates more revenue and fewer hang-ups. It provides inside sales an easier way to attain quota by connecting with more prospects every day and customer service the ability to reduce inbound calls through personalized, proactive outbound notifications. CXone Personal Connection delivers a patented, no-pause predictive dialer and dynamic list management to reach the right person with the right message. It supports flexible compliance options and enables you to easily create a proactive outreach campaign and select your desired dialing method, while maintaining a high-level of employee efficiency.