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Webinars

Webinar: Call Center Software Solutions for Amplifon

Overview

Webinar replay - hear why Amplifon chose NICE inContact to support their global customer service business needs - and what made the difference for them and enabled them roll out globally in just 3 months.

Webinars

Choosing the Right Contact Center Cloud Model (Webinar)

The world is moving to the cloud; contact centers are no exceptions. Cloud comes in various forms and shapes. As global brands work through their cloud strategy, they often face with the challenge of choosing the right cloud option. Learn more about the various cloud options and their pros and cons.

Demo Videos

"Cloud Native Contact Center Applications Improve CX (Video) "

Learn how cloud-native contact center improves operational excellence and enhances customer experience when compared to a hosted solution.  

White Papers

Cloud-Native Contact Center Model Enhances Customer Experience (PDF)

There are various cloud models when it comes to deploying contact centers. Learn how cloud native contact center improves operational excellence and enhances customer experience when compared to a hosted solution.