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Powered by Personality - Predictive Behavioral Routing for CXone

Powered by Personality - Predictive Behavioral Routing for CXone

Overview

Understand and respond to your customers with the power of personality. With the industry’s largest database of customer behavioral profiles and advanced analytics, we help your customers have impactful conversations with your employees. The result? Sustained improvement in conversation outcomes for any type of contact center—and a measurable impact on your bottom line. ​