NICE inContact Recognizes Innovation of CXone Application Partners at Third Annual DEVone Partner ConferenceVIEW
NICE inContact Announces New Partnerships in Australia Including Converged Communication Network Applications and ByteVIEW
Salt Lake City, August 28, 2019 – NICE inContact, a NICE (Nasdaq: NICE) business, today announced the addition of multiple new partnerships in Australia which will bring NICE inContact CXone – the world’s #1 cloud customer experience platform – to contact center customers throughout the region. Converged Communication Network Applications Pty Ltd (CCNA) and Byte, among others, join hundreds of NICE inContact global partners with go to market, operations and services teams across the Americas, EMEA and APAC. These partnerships combined with NICE inContact CXone and global service teams support local, regional and multinational customers of all sizes.
Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Center AgentsVIEW
Paris and Salt Lake City, August 5, 2019 – Atos SE (CAC40) and NICE inContact, a NICE (Nasdaq: NICE) business, today announced a partnership in which Atos, a global leader in digital transformation with over 110,000 employees in 73 countries, will make NICE inContact CXone a preferred solution for Contact Center as a Service and bring CXone to the company’s installed base of hundreds of thousands of contact center agents across the globe as well as new customers.
Salt Lake City, July 18, 2019 – NICE inContact, a NICE (Nasdaq: NICE) business, today announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has enabled corporate travel services provider Gant Travel to improve contact center CRM integration and optimize Interactive Voice Response (IVR) capabilities, resulting in lower average handle time (AHT) and reduced costs. Working alongside NICE inContact’s team of experts and partners, the Bloomington, Indiana-based organization eliminated silos at its contact center and now gives agents the unified, omnichannel capabilities they need to rapidly respond to customer needs in real-time.
Global Health Services Company Leaves Behind Outdated Premise Contact Center System for Unified Cloud Solution from inContactVIEW
Salt Lake City, July 2, 2019 – NICE inContact, a NICE (Nasdaq: NICE) business, today announced its latest innovations that bring outcome-oriented results, enhanced collaboration and continuous engagement with CXsuccess customer services for CXone customers. With CXsuccess customer services, NICE inContact delivers a suite of onboarding, implementation, education and technical consulting services for customers deployed on the CXone cloud platform.
What Our Customers Say
“Our business has grown dramatically since we switched to NICE inContact.”
Jill Blankenship, President,
Frontline Call Center
"Moving to the cloud gave me some real advantages over competitors with speed and flexibility."
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