NICE CXone Digitizes Contact Center Operations for Regional Australia Bank
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May 2, 2022
Regional Australia Bank achieves functionality and flexibility for its distributed workforce with NICE’s market-leading CXone cloud platform, driving frictionless agent and customer experiences
NICE Actimize Positioned as Intelligent Fraud Detection Leader by GigaOm
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Apr 28, 2022
NICE Actimize received highest possible scores in data management, machine learning types and lifecycle, fraud types, design & management, tool interface, and partner network & customization
NICE Actimize Cloud-Based SURVEIL-X Wins WATERS 2022 Sell-Side Technology Award
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Apr 20, 2022
NICE Actimize’s SURVEIL-X AI-powered holistic surveillance suite fights misconduct, reduces risk and lowers costs for sell-side financial services organizations
NICE Named Overall Leader in 2022 SPARK Matrix™ Speech Analytics Report
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Apr 19, 2022
NICE CX Analytics recognized for improving blended self and human service experiences with AI purpose-built solutions for CX
NICE and Deutsche Telekom Global Business Announce Comprehensive Partnership
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Apr 13, 2022
NICE Actimize Positioned as Highest-Scoring Vendor in 2022 Quadrant Knowledge AML Report
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Apr 12, 2022
NICE Enlighten XO Awarded 2022 CUSTOMER Magazine Product of the Year Award
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Apr 11, 2022
Enlighten XO is honored for continued innovation uniquely using data and purpose-built AI to create smart self-service
NICE Investigate Surpasses Milestone of Supporting 4 Million Police Investigations in England and Wales with Cloud-Based Evidencentral Platform
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Apr 6, 2022
A substantial number of UK police forces now use NICE’s market-leading digital evidence management solution to digitally transform the criminal justice process
NICE Named Top Provider for Voice of the Customer by Metrigy
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Apr 5, 2022
NICE VoC customers achieved measurable improvements in business metrics including revenue increase, cost decrease, and agent efficiency improvement
NICE Actimize Wins Best Suitability Product Award
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Apr 4, 2022
With its AI-powered financial crime and compliance solutions, NICE Actimize offers both surveillance and anti-money laundering solutions supporting the wealth management segment