Workforce Management

Business Process Outsourcers for Call Centers

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NICE inContact CXone meet your customers’ needs with nearly limitless flexibility and scalability. Bring on new clients or expand your business for existing clients with confidence. Cost-effectively manage fluctuating volumes for inbound, outbound, sales, service, voice, digital, and omnichannel interactions.
Pay
Pay only for what you use
Scale
Scale production instantly to meet demand
Faster
Faster turn-up than premise-based solutions
Integrates
Integrates with your existing phone, PBX and customer CRMs

What Our Customers Say

"The business impact for both Webhelp and our client assignments is profound.
With a unified cloud installation, we get one seamless and scalable operation with market leading performance management and reporting."

 

Per Valvik
CIO/CTO
Webhelp Nordic

Ready to transform the way you achieve
your customer experience goals?

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