Workforce Management

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NICE inContact CXone, with blended, multi-channel contact handling, builds interactive relationships customers love. With scalability and market-leading ingenuity we make it easy to deliver the contact center experience of tomorrow, today.
Support the modern social and mobile consumer
Multiple Channel
Multiple channel support (voice, email, chat)
Web Click
Web click-to-call and virtual queuing
CRM Integration
CRM integration for personalized interactions

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your customer experience goals?

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