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NICE inContact CXone, with blended, multi-channel contact handling promotes compliant contact handling and provides deep visibility into wait times, transfers and actions taken. With certifications in PCI, SOX, FCC and CPNI, we uphold the highest security standards for your data.
"The system’s flexibility ensures that we stay in compliance with union rules and State of California regulations that impact staffing."Request Quote
Chief Operating Officer
211 LA County