Sales & Fundraising Call Center Software

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NICE inContact CXone, with blended, multi-channel contact handling, lets you quickly route and manage each contact by pairing it with the most qualified agents. You’ll also get deep visibility into all aspects of sales, lead generation, and fundraising activity.
Quickly
Quickly kick start sales/fundraising campaigns
Track
Track performance and outcomes with reports
Pay-as-you-go
Pay-as-you-go model
Keep
Keep costs in line with revenue opportunities
KPI Benchmarking
Regular KPI benchmarking is essential to improving contact center performance. Use this interactive tool to anonymously benchmark your KPIs against other contact centers like yours and see how your performance compares. If modernization improvements are needed, this tool also provides estimated savings which you can use to build an effective business case for change.