Professional Services: Our Call Center Experts at Your Service
We don’t like to brag, but our Professional Services Team is really second to none. With years of experience, they love to do one thing – help you build a cost-effective, responsive call center that will make your customers say “Wow.”
What We Do
NICE inContact Professional Services is a full suite of implementation, project management, onboarding, training and consulting services that turns your investment into a competitive edge. We arm you with the right team of experts for the best results, with tailored onboarding and services packages to fit your unique needs.Learn more about it
How We Do It
Using tested and proven methodology, the NICE inContact Professional Services team carefully lays the necessary groundwork for success throughout each phase of your project, customizing and configuring solutions and processes to help you achieve the best possible business outcomes for your contact center — now, and in the future.Our Methodology
Frequently Asked Questions
What Our Customers Say
“inContact's support team was my wingman throughout implementation.”
-Jeff Salm, Tree of Life
"inContact offers a partner-focused staff that is focused on your success. There is a true desire from the inContact team to please the customer."
-Gloria Engler, CCC Information Services
An overview of what contact centers of the future will look like and how customer relationships will change.