As we embark on another school year, there are plenty of anxiety-ridden unknowns: a new teacher, harder curriculum, dress codes, seat assignments, etc. From my son’s perspective, perhaps the most unsettling thought is the challenge of making new friends.
You probably know from experience that stressing out about making friends is usually a waste of time, but try telling that to your kids! While I cannot march into my son’s school and force other children to like him; there are ways that I can help.
Similar to selecting a contact center vendor, there is plenty of information available to point you in the right direction; it’s still up to you to make the best decision for your organization.
Join Daniel Hong, Lead Analyst of Customer Service & Interaction at Ovum, on August 29th as he presents Ovum Research’s findings on “Selecting the Right Cloud Contact Center Vendor”. The webinar will cover the critical elements of a successful selection process in choosing the right partner with complementary strategic direction and capabilities that match your organization’s needs now and in the future.