crm evolution 2015

inContact at CRM Evolution 2015

For the first time, inContact is sponsoring CRM Evolution 2015! We will have a full booth at the event where we will be giving away a new Apple Watch, as well as doing demos of the inContact platform and the inContact Agent for Salesforce.

Dates: August 17-19, 2015

Location: New York Marriott Marquis, New York City

Booth #: 408

In addition, make sure to stop by our session on Tuesday where we will be talking about the future of customer experience in the contact center:

Speaker: Madelyn Gengelbach, inContact VP of Strategic Marketing

Date: Tuesday, August 18, 2015

Time: 2:45-3:05pm

Title: Customer Expectations in the Multi-Channel World

Description: It can be a struggle to keep up with rapidly evolving customer expectations, especially in the contact center. With the proliferation of the ultimate multi-channel devices –smartphones and tablets – everyone is coming to expect great service in any channel of communication. Join us as we share hot-off-the presses research that sheds light on customer expectations and how contact centers can respond and build lasting, profitable relationships with customers.

Before the event, learn how we helped Workfront achieve 49% YoY growth by integrating their outbound sales programs with Salesforce.

For a sneak peak of this year's event, check out the CRM Evolution video!

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