Achieving Contact Center Goals with inContact’s Technology, People and Partners
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Welcome to the world’s largest cloud customer experience ecosystem
The DEVone Ecosystem extends the NICE inContact suite of solutions with trusted, fully integrated applications, built from over 250 APIs by our DEVone partners and developers. With CXexchange, a state-of-the-art online marketplace, customers can easily select the functionality they need to take their NICE inContact investment to the next level.
Maximize
Maximize your NICE inContact investment
Find
Find the right solutions with one click
Assure
Assure compliance & indemnification
Gain
Gain deeper insights from customized reporting & analytics
Improve
Improve CSAT, SLAs, & other key performance metrics
An open cloud with 99.99% uptime, extensive integration options and over 250 APIs
CXone Open Cloud Platform
Restful APIsCustomize and integrate your contact center with other business solutions |
CRM IntegrationsEmpower your agents to personalize omnichannel customer service |
UCaaS IntegrationsEnable seamless collaboration between contact center agents and experts |
CXexchangeExtend the power of your NICE inContact investment |
A network of technology partners that connects trusted, fully integrated applications and functionality to the inContact portfolio
NICE inContact Developer Community
Partner EnablementJoin the DEVone program and gain exposure to your organization and applications |
APIs and DocumentationGain access to all available APIs, tutorials, documentation and sample codes |
Forums and EventsParticipate in NICE inContact conferences and marketing events and online forums with fellow developers |
Support SiteView the NICE inContact trust site, the knowledge base, educational materials and open cases |
A centralized, state-of-the-art marketplace for developers to market and sell their CXone-based applications
NICE inContact CXexchange
Fast DevelopmentEasily create new applications for your Contact Center |
Efficient integrationIncrease developers’ integration efficiency using NICE inContact APIs |
Better customizationStreamline integration and customization projects
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Greater exposureBe part of the industry’s most vibrant developer community |
The DEVone Ecosystem provides
- Expanded solutions for NICE inContact customers
- A community for developers and partners
- Access to the most advanced online marketplace in the industry
